Terms & Conditions
Effective Date: January 13, 2025
Welcome to RawHairGuru.com, operated by RawHairGuru, LLC.
By using our website or placing an order, you agree to these terms.
Orders & Payments:
All orders must be paid in full at checkout. Once processing begins, orders cannot be changed or canceled.
Custom Orders:
Custom wigs and made-to-order items are crafted specifically for you and are non-refundable once production starts.
Returns:
Unopened, unused hair may be returned within 30 days (15% restocking fee applies).
Custom, opened, or sale items are final sale.
Email RawHairGuru @gmail.com for return approval.
Shipping:
Orders process in 2–4 business days. ( Base on your payment types.)
Stock ships in 5–7 days, completely new custom orders maybe up to 21 days.
Signature confirmation is required. RawHairGuru is not responsible for lost or stolen packages after shipment.
Privacy & Use:
We respect your privacy and never sell your information. All content on this site belongs to RawHairGuru, LLC.
By purchasing, you agree to these terms and policies.
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